How to manage discounts in Booking Manager

Note: If you are editing discounts on the web version of Booking Manager see how here https://support.booking-manager.com/hc/en-us/articles/360002066992-Setting-the-new-discount-on-Charter-portal

Booking Manager allows you to setup charter discounts by yourself and lets you choose whether you want to add the discounts manually to reservations or to use a trigger so discounts are applied automatically depending on the trigger type.

Discounts can be added by both charter fleets and agencies. In case of agencies, additional discounts are added on top of the charter discount if charter company allows it.

Opening discount editor in Local Booking Manager

If you are using LBM you can edit your discount by going to:

Choosing Setup  > Discount types in your menu

Opening discount editor in Web version for charter fleets and agencies

Both Charter Fleets and Agencies can edit their discounts on the Web version by going to:

Settings > Reservation Settings > Discounts Editor

Manipulating the discount rules

When you open a new discount by clicking on the "New" button, it will have Trigger type set to "No trigger" by default which means that the discount is not applied automatically to offers. This kind of discount is used to lower the price manually in situations where you are negotiating with clients.

In most other situations you will want to set a discount that will be applied automatically to calculations according to your commercial criteria. For that, you have 4 different trigger types available:

1. Service duration - applied if a charter lasts for a certain defined number of days
2. Reservation period - applied if a charter was booked in a certain period.
3. Service period - applied if charter is taking place in a particular period or it can be used for defining early booking discount
4. Last minute - used for last minute discounts within a certain amount of days of check-in

Each discount can be set to be valid only for certain boats, whether it excludes other discounts or whether it is affected by maximum discount or not.

The maximum percentage of a discount can be set globally for the entire system and it can be defined individually per boat as described in How to setup maximum discount on an individual boat . When you set the maximum discount on the boat, that will override the maximum discount set in Reservation settings.

Adding discount through Revenue Planning

Note: If you are editing discounts on the Revenue Planning of Booking Manager see how here https://support.booking-manager.com/hc/en-us/articles/360002066992-Setting-the-new-discount-on-Charter-portal