How to issue Fiscal invoices

Issuing invoices

Once you set everything up, synchronize the system both with CBM and Documents and then the operator has to login using his/hers individual login.

Advanced invoices 

If you want to create an invoice for a cash or credit card payment enter the reservation and go to payments. Once there choose on the payment in payment method the method with which the client is paying (1.) once that is done select the invoice that you want to print/fiscalize (2.) a popup window will ask you if you want to Send the invoice to FINA? (3.) and if you want to send the invoice for fiscalization click Yes (4.) 

Note: We suggest to press "No" first and to check if everything is correct on the invoice, after you checked the amounts, client details and other important information go to print invoice again, and press "Yes" to fiscalize the invoice. 

We suggest fiscalizing invoices, after you have received the money from the client, or if they are paying with a credit card after it has been approved. This will make sure that you fiscalize the invoices with the correct payment method.

Once the invoice is issued and fiscalized, it shows the Office (1.) and name of the operator (2.). The office (O) is included in the code of the invoice (3.) as is the device (D) which is the Booking Manager ID (4.) This ID can also be another number if you have X/O/A selected. 
The invoice also shows ZKI and JIR codes (5.) that it received once it was fiscalized.

Also if everything is correctly setup in Reservation settings when you print Storno for the invoice, the Storno will be assigned a new number (1.) and will have a note for which invoice the storno is being issued (2.).

Tourist tax and extra invoices 

Tourist fee and extra invoices can be created in the following way.

Open the reservation that you want to create an extra invoice for and go to invoices (1.), once there go to new (2.) choose if you want a standard invoice or a tourist tax invoice (3.) a new window will open in which you can now continue the creation of the invoice. 

Depending on what you choose standard invoice or tourist tax invoice in the calculation (1.) you will have all the extras from the main reservation if you choose standard invoice, and if you choose tourist tax invoice you will have the tourist tax according to the Croatian law. Once you checked the calculation, and the reservation (2.)  go to invoice detail, and there you can choose how the client will pay with credit card or cash (3.). Press on print invoice and the system will begin the creation of the invoice (4.), in the window check that the number and date matches the current date and your last number in the sequence (5.)

Note: Fiscal invoices should be fiscalized in a 24 hours range, the system will not allow the fiscalization or creation of invoices where the date of the invoices is out of the 48 Hours mark, this means that fiscal invoices can only be created on today's date. Also, the system will not allow the creation or fiscalization of invoices in which the exchange rate does not match the HNB exchnage rate. 

We suggest fiscalizing invoices, after you have received the money from the client, or if they are paying with a credit card after it has been approved. This will make sure that you fiscalize the invoices with the correct payment method.

Final invoices

When creating fiscal invoices for final invoices for the client there are a few things to check before creating a fiscal invoice:

1. Is there an advanced payment paid with credit card or transaction account

2. With what is the client going to pay credit card or cash

3. Are all numbers correct on the booking confirmation, all discounts and extras added

4. Is the VAT in the calculation set correctly to 13% or 25% depending on if it is a daily or weekly charter

5. Do all extras have 25% VAT correctly attached (this does not apply to tourist tax)

All these steps are important as a mistake in any of them will result in having to storno the invoice. 

Note: If there is a payment made with credit card or transaction account, and the client is paying the rest of the invoice with a different payment method like cash the invoice needs to be with "Other" payment method. This means that all combination invoices if the final payment is different from the advance payment need to be fiscalized with the "Other" payment method. 

To create a fiscal final invoice open invoice details (1.) choose the payment method in which the client will pay (2.) go to print invoice and check the date and number of the invoice (3.) after that press ok (4.) it will then ask you to fiscalize the invoice if you want to do it press yes (5.)